Menu Close

Terms and Conditions

Website Terms And Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern Alluring Scents Australia relationship with you in relation to your use of this website. By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Outback-Xplorer Pty Ltd trading as Alluring Scents Australia and “You” and “Your” refers to you, the client, website user or person using our website.

Ordering and Pricing

The product items offered are subject to availability and may be withdrawn at any time. We reserve the right to refuse to accept any order, in whole or in part. We will process your order once we have received your payment. An e-mail confirmation of our acceptance of the order will be forwarded to you. The prices quoted are in Australia Dollars (AUD) and include GST.

Payments

Alluring Scents Australia accepts most major credit cards through our online shopping cart. Payments are processed through the Stripe payment gateway or via direct deposit into our Commonwealth bank account.

Deliveries

Alluring Scents Australia offers free personal deliveries within neighbouring suburbs: Deception Bay, Rothwell, North Lakes, Mango Hill, Redcliffe, Narangba

We use Australia Post to deliver to most major areas of Australia. Please allow 5-10 business days for delivery.

Claims 

All care is always taken with quality control and packaging of our products however, in the event of receiving a broken or faulty product, please follow the steps below. 1. Claims in relation to missing or damaged goods must be lodged within 2 days of receipt of goods. Please note that we will conduct some internal checks prior to accepting a claim on missing products 2. Each shipment is packed carefully and in the rare event that your order does arrive damaged, please either refuse the shipment or sign for it as “damaged” and contact us immediately to start a claim. Please retain all boxes and packing material at least 15 days for inspection by the carrier and please provide a photo. 3. Please send an email to info@alluringscentsaustralia.com.au outlining the problem.

 

Returns and Refund Policy 

If for any reason you are not completely satisfied with your purchase Alluring Scents Australia will give you a 7 day money-back guarantee from the time you received the goods. If you are not satisfied with your purchase, you are able to request a refund or replacement (given stock availability and subject to management approval) by contacting us info@alluringscents.com.au

We do not accept returns for incorrect choices or a change of mind. Items returned must be unused, unopened and in the same condition as received.  The Buyer has to pay return postage. Refund given will be for the cost of the item(s) not including the postage paid when sent. This refund policy does not apply to goods which have been used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered Post and provide a tracking number and that you pre pay for all postage costs. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Alluring Scents Australia will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Cancellation Of Orders

Orders may be cancelled within 10 days of placing the order providing the order has not been shipped yet. Simply contact info@alluringscentsaustralia.com.au  and the order will immediately be cancelled with no penalty. If the order has already been shipped, you will incur the cost of returning the goods in original condition.

Amendment Of Terms

We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern yours and Alluring Scents Australia rights and obligations to each other.

Limitation Of Liability 

It is an essential pre-condition to you using our website that you agree and accept that Alluring Scents Australia is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Trade Practices Act

For the purposes of Sections 68 and 69 of the Trade Practices Act 1974 (Cth), Alluring Scents Australia’s liability for any breach of a term of this agreement is limited to: the supplying to you of the services again; or the payment of the costs of having the services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services.

Disclaimer

To the fullest extent permitted by law, Alluring Scents Australia absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Alluring Scents Australia gives no warranty that the documents will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components. Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise. It is your sole responsibility and not the responsibility of Alluring Scents Australia to bear any entire costs of servicing, repairs, or correction. The applicable law in your state of territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website. It is your responsibility to do so.

Your Privacy

At Alluring Scents Australia, we are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you. Alluring Scents Australia respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our Privacy Policy carefully. You may change your details at any time by advising us in writing via email. All information we receive from our customers, is protected by our secure servers. Credit card information is not stored by us on our servers.

Third Parties

Alluring Scents Australia does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

 

Disclose Your Information 

Alluring Scents Australia may be required, in certain circumstances, to disclose information in good faith and where Alluring Scents Australia is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of Alluring Scents Australia, its customers or third parties.

Copyright, Trademark And Restrictions Of Use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that you may download from time to time on this website. Alluring Scents Australia expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Whole Agreement

These terms and conditions represent the whole agreement between you and Alluring Scents Australia concerning your use and access to our website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Exclusion Of Unforceaable Terms 

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions. JURISDICTION This agreement and this website are subject to the laws of QLD and Australia. If there is a dispute between you and Alluring Scents Australia that results in litigation then you must submit to the jurisdiction of the courts of QLD.

 

Instagram
Have no product in the cart!
0